Terms and conditions of use

1. Secure payment

You can pay using Visa/Mastercard/Paypal or bank transfer

We accept bank transfers. In this case, the product will be sent once we have confirmed the payment in our bank account.

2. Delivery and returns

Your package shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via regular postal service or via another specified form of transportation. You will be able to track your package with the shipping number.

The shipping fees are included in the price of the product within the Iberian Peninsula and the Spanish islands. For shipping fees outside of Spain, consult the shipping prices in the payment process.


Your product will be packaged and shipped with special care to protect fragile objects. If you are not satisfied with your product or if the product arrives damaged, we will entirely refund you once the product is returned to our company. The return fees will be paid for by the client unless otherwise agreed via email. Regardless, if you are unsatisfied with the product don't hesitate to contact us via email in order to resolve the problem.

3. Privacy

All the information you provide us with is entirely confidential, thus, it will never be shared with other people. We utilize the provided information to formalize the orders, manage the payments as well as to send information about your order, payments, shipments and promotions regarding our company.

4. Author's Rights and Intellectual Property Rights

All the products in our webpage, including fotographs, details and explanations are property of Noa's or our suppliers and are legally protected by the international author's rights laws.

The content on our webpage including logotypes, icons, images, texts, etc. are property of Noa's or our suppliers and are legally protected by the international property rights laws.